Get in touch
Reach us directly, or jump straight to the right place depending on what you need.
Email us
For any question — sales, support, or otherwise — email us directly and our team will route it to the right person.
hello@jwalix.comTalk to sales
Curious whether Jwalix fits your team? Request a demo and we'll walk through it with your own hiring workflow.
Request a DemoWhatsApp us
Need a quick answer? Connect with our team directly on WhatsApp for questions, support, or product enquiries.
+91 9866670846
WhatsAppAlready a customer and need support?
Visit the Help Center for common questions, or email us if you need something more specific.
Visit Help CenterWhich channel to use
Every message reaches the same team, so nothing is lost by picking the wrong one. A little routing just gets you a useful answer sooner.
Evaluating Jwalix
Book a demo. It is the quickest way to see Jobs, Candidates, Applications, and the AI Recruiter running against a requisition that resembles your own rather than a generic sandbox. Demos usually run 30 minutes.
Already using Jwalix
Start at the Help Center. Password resets, teammate invitations, billing questions, and bug reports each have a documented path, and most are resolved from Settings without waiting on us.
Setting something up
The guides cover configuration step by step — requisitions, job-board distribution, the career portal, roles and permissions. The documentation carries the module-by-module reference.
Security or compliance review
The security page covers how Jwalix handles your data. Send anything it does not answer to hello@jwalix.com and we will get the right person on it.
What to include in a support request
For anything that looks broken, a few details usually save a round trip:
The workspace
The company or workspace name on the account, so we can find the right tenant.
What you expected
What you expected to happen, and what happened instead. A screenshot or a short screen recording helps more than a description.
How widely it applies
Whether it affects one teammate or everyone, and whether it started after a specific change.
See Jwalix on your own pipeline
Bring a real requisition to the call — we'll show you exactly how it moves through Jwalix, end to end.